main55 Privacy Policy

This page describes what we collect when you use main55 and how we keep that data protected. We gather information to verify your identity, process deposits and withdrawals, settle bets, and comply with applicable law. Your data remains encrypted and stored separately by function—payment details never sit alongside betting history or personal identification documents.

We operate main55 in jurisdictions where online gaming is lawfully permitted. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location. We do not sell your data to third parties. We share information only with payment processors, identity-verification vendors, and legal authorities when required by law.

If you have questions about how we handle your information, contact our support team. We respond to data-access requests within ten business days. You can request deletion of your account and associated data at any time, subject to legal retention requirements.

What We Collect and Why

We collect your name, email address, phone number, and date of birth when you register an account on main55. We require government-issued identification (passport, driver's license, or national ID) and proof of address to verify your identity before your first deposit. We also collect your payment method details—bank account numbers, e-wallet usernames, or card information—to process transactions through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.

We log every login, every bet placed, every deposit and withdrawal request, and every customer-support interaction. This data helps us detect fraud, resolve disputes, and comply with anti-money-laundering regulations. We also track your IP address and device type so we can identify unauthorised access to your account.

How We Use Your Information

We use your personal data to verify your identity, process your deposits and withdrawals, settle your bets, and send you account notifications. We may contact you via email or SMS to confirm large withdrawals, alert you to suspicious activity, or notify you of policy changes. We do not send marketing emails unless you opt in.

We analyse betting patterns and account activity to detect fraud and money-laundering. If we identify suspicious behaviour—such as rapid deposits followed by immediate withdrawals, or betting patterns inconsistent with your account history—we may freeze your account pending investigation. We share this analysis with our compliance team and, when required by law, with financial authorities in Jakarta, Surabaya, Bandung, or Medan.

Third-Party Processors and Data Sharing

We work with payment processors to handle deposits and withdrawals. When you deposit via mobile banking, local payment, online payment, or e-wallet, those providers receive your transaction details. We do not control how they store or use that data—their privacy policies govern their practices. We also use third-party identity-verification vendors who check your documents against government databases. These vendors operate under strict data-protection agreements and delete your documents after verification completes.

We may disclose your information to law enforcement, tax authorities, or financial regulators if required by court order or applicable law. We do not voluntarily share your data with advertisers, data brokers, or other commercial entities. If we are acquired or merge with another company, your data may transfer as part of that transaction—we will notify you of any material change to this policy.

Your data is your responsibility to protect. We encrypt it, but you must keep your password confidential and enable two-factor authentication.

Cookies and Tracking

We use cookies to keep you logged in, remember your preferences, and track your session activity. These are functional cookies—they do not follow you across other websites. We do not use advertising cookies or sell your browsing data to third parties. You can disable cookies in your browser settings, but doing so may prevent main55 from functioning correctly.

We use analytics tools to measure page performance and user behaviour on main55. These tools collect anonymised data—they do not identify you personally. We use this information to improve our platform, not to profile you or target you with ads.

Your Rights and Data Access

You have the right to access, correct, or delete your personal data. To request a copy of all data we hold about you, contact our support team with your account email. We will compile your information and send it to you within ten business days. If you find inaccuracies—such as a misspelled name or wrong address—we will correct them immediately upon request.

You can request deletion of your account and all associated data at any time. We will close your account and remove your personal information from active systems. However, we may retain transaction records, betting history, and identity documents for up to seven years to comply with anti-money-laundering and tax regulations. We will not use retained data for any purpose other than legal compliance.

• 1
  Request your dataAccess

  Email support with your account details. We respond within ten business days.

• 2
  Correct inaccuraciesUpdate

  We update your profile immediately. No delay or fee applies.

• 3
  Delete your accountRemoval

  We close your account and remove active data. Legal records are retained per regulation.

Jurisdiction and Policy Changes

We operate main55 in jurisdictions where online gaming is lawfully permitted. Our services are not available in all countries or regions. If you access main55 from a prohibited jurisdiction, we reserve the right to close your account and forfeit any balance. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

We may update this privacy policy at any time. Material changes will be communicated via email or account notice. Your continued use of main55 after a policy update constitutes acceptance of the new terms. If you disagree with any change, you may request account deletion and data removal.